In the vibrant tapestry of today’s workforce, the value of diversity, equity, and inclusion cannot be overstated—this is a fundamental truth championed by Jenny Garrett OBE, a renowned executive coach based in London. In this engaging Q&A we dive into Jenny’s journey, starting from her first job at a quaint local newsagent, where she ignited her passion for understanding people and their unique stories. From the rustle of newspapers to the importance of diversity, equity, and inclusion in today’s workplace, Jenny shares her insights on how these principles are more than just buzzwords; they are the essential ingredients for fostering innovation and collaboration. Discover how embracing our differences can create an environment where ideas flourish and transformation becomes possible. Whether you’re an aspiring leader or simply curious about the coaching process, this conversation promises to inspire and equip you with the tools to thrive in your career.
DECD: What was your very first job?
Jenny:
Ah, my first job! A whirlwind of Sunday mornings amidst the rustling newspapers and the sweet scent of penny sweets in the local newsagents. Fourteen years young and already a working woman! (Who needs algebra when you’ve got a cash register and a queue of impatient churchgoers, right?)
That little brown envelope stuffed with cash at the end of my working day was pure magic. It wasn’t just money; it was freedom, independence… and a very early lesson in budgeting if I wanted those Saturday nights to be truly epic. Because no matter how late I danced (I was 18 when I finally left the job), those newspapers weren’t going to sell themselves!
But honestly, it was more than just the money. I learned to read people like a book – the hurried businessperson, the chatty grandmother, the kid with his nose pressed against the comic book display. And let’s not forget the work ethic – a valuable skill that’s served me well, even in my current role as an executive coach. (Though thankfully, I no longer have to deal with sticky fingerprints on the latest issue of “Jackie” magazine!)
DECD: What inspired you to become a coach?
Jenny:
You know, my path to becoming a coach was a bit like falling down the rabbit hole, except instead of landing in Wonderland, I found myself in… well, a land of wonder! It all started with this intense Postgraduate Certificate in Coaching, after some feedback from a colleague that she saw coaching skills in me.
Picture this: me, a seasoned marketing professional, trading my power suits for comfy tracksuits every weekend and trekking up north to learn from the brilliant Dr. Simon Western at Lancaster University.
And honestly, it was like a lightning bolt! Suddenly, everything clicked. I wasn’t just learning about coaching; I was experiencing its transformative power firsthand. It was like someone had handed me a key to unlock a whole new level of understanding – about myself, about others, about the incredible potential we all have within us.
That course was my launchpad. After being frustrated in my marketing role because I couldn’t coach every day, I went part time to start to do some freelance work work, and within a year I took the leap to start my own business and haven’t looked back, I even headed back to Lancaster to dive deeper with a Master’s degree. (Who knew those stressful late nights studying (alongside running a business and having a young child) would come in handy when designing my own leadership programmes!)
Now, years later, I’m still buzzing about coaching. Whether I’m working with entrepreneurs, inspiring teens, or collaborating with leaders across the globe, it’s a privilege to witness those “aha!” moments and watch people step into their power. It’s a journey that’s taken me from Hertfordshire to Botswana and beyond, and I wouldn’t trade it for anything! Every experience has been invaluable.
DECD: As a coach what led you to specialise in the particular area that you concentrate on
Jenny:
Ah, my coaching focus… it’s a bit of a melting pot, really! Like a good stew, it’s simmered over time with a blend of ingredients that just seem to work together.
First, there’s my own journey. Let’s be honest, being a woman, a person of colour, and navigating the corporate world wasn’t always a walk in the park. There were hurdles, challenges, and moments where I had to fight harder to have my voice heard. But those experiences? They became my secret sauce. They gave me this deep empathy and understanding for others who are facing similar struggles.
Then there’s my entrepreneurial spirit. Always buzzing with ideas, always eager to try new things, always cheering on the underdog. So, naturally, I gravitate towards other entrepreneurs, especially women. There’s something magical about witnessing that spark in their eyes and helping them fan it into a flame.
But it’s not just about individual success. I’ve always been driven by this desire to make a real difference in the world. To shake things up, challenge the status quo, and create lasting change. That’s where my focus on leadership development and empowering under-represented groups comes in. Because honestly, the world needs more diverse voices at the table, making decisions and shaping the future.
And let’s not forget the power of coaching itself! That initial training programme was like a personal awakening. It showed me the incredible potential that lies within each of us, just waiting to be unlocked. And now, I get to share that magic with others, helping them break through barriers, achieve their goals, and become the best versions of themselves. It’s a privilege, a passion, and a journey that continues to surprise and delight me every single day.
DECD: What is the most interesting part of your work?
Jenny:
My work is like stepping into a different world every single day. One minute I’m collaborating with a global client over Zoom, the next I’m brainstorming with a budding entrepreneur overflowing with ideas in their kitchen in Brighton. Each person I work with brings their own unique story, their own challenges, their own dreams. It’s like getting a backstage pass to the human experience, and honestly, it’s never dull!
People are full of surprises, aren’t they? You think you know someone, and then BAM! They hit you with this unexpected insight, this hidden strength, this vulnerability that takes your breath away. It reminds me that we’re all constantly evolving, learning, and surprising ourselves. And being a part of that journey, witnessing those “aha!” moments and breakthroughs? Well, that’s just pure magic.
And the learning never stops! Not only do I get to share my knowledge and experience, but I’m constantly learning from the people I coach. Their perspectives, their resilience, their creativity… it all feeds my own growth and keeps me on my toes. It’s a beautiful exchange, a two-way street where we both come away richer for the experience.
No two days are the same. One day I might be facilitating a leadership workshop, the next I’m having a deep one-on-one coaching session, and the next I’m developing a new programme or writing a blog post. It’s a constant juggling act, but that variety keeps me energised and engaged. Plus, it stops my brain from going on holiday!
DECD: What is the one project/case that you’re most proud of in your career and why?
Jenny:
Oh gosh, choosing just one project is like trying to pick a favourite child! (Lucky for me , i only had one :)) . But there are a few that definitely make my heart sing…
Firstly, there’s Rocking Ur Teens. This programme sprang to life when my own daughter was navigating those tumultuous teenage years. It was a rollercoaster! But through those ups and downs, I realised how much young people need support, guidance, and a safe space to figure things out. So, I co founded Rocking Ur Teens to empower teenagers to build confidence, develop resilience, and navigate the challenges of adolescence with a bit more ease. Seeing those young people blossom and step into their power? Priceless.
Then there’s the work I’ve done with women entrepreneurs in Africa. Through the Cherie Blair Foundation, I’ve had the privilege of mentoring these incredible women, helping them build their businesses, overcome obstacles, and achieve their dreams. Their strength, determination, and entrepreneurial spirit are truly inspiring. And knowing that I’ve played a small part in their success? Well, that’s something special.
And of course, I can’t forget the Diverse Executive Coach Directory. This was a real passion project, born out of a desire to increase representation and access to coaching for and from under-represented groups. It’s a platform that showcases the incredible talent and diversity within the coaching profession, making it easier for individuals and organisations to find coaches who truly understand their unique needs and can provide challenge and alternative perspectives. It’s about breaking down barriers, creating opportunities, and ensuring that everyone has access to the transformative power of coaching.
So, there you have it. Three projects, each close to my heart for different reasons. But ultimately, they all share a common thread: empowering individuals, creating positive change, and making the world a little bit brighter, one coaching session at a time.
DECD: What are your thoughts on diversity and inclusion in the workplace in today’s society?
Jenny:
Ah, diversity, equity and inclusion… they’re not just words to throw around, you know. They’re the real deal, the secret sauce to a workplace that’s buzzing with creativity, bursting with innovation, and truly reflecting the wonderful world we live in .
Think about it: we’re all different, aren’t we? Different backgrounds, different experiences, different ways of seeing things. And that’s brilliant! Because when we bring all those different perspectives together, magic happens. We challenge each other, we learn from each other, and we come up with ideas that wouldn’t have been possible in a room full without that difference.
Now, I’ve seen firsthand, working with amazing global organisations, large charities, and public actor institutions, just how powerful diversity can be. But it’s not enough to just have a mix of faces in the room. We need to make sure everyone feels included, valued, and heard. Like a choir, you know? Every voice needs to be able to sing out, to contribute to the harmony.
And let’s be honest, as someone who’s championed women and those from the global majority (ethnic minorities) throughout my career, I get a real buzz from seeing more and more diverse faces at the leadership table. That’s why things like the Diverse Executive Coach Directory are so close to my heart. It’s about breaking down those old barriers, opening doors, and making sure everyone has a chance to shine.
Because at the end of the day, diversity and inclusion aren’t just about doing the right thing; they’re about making businesses better, stronger, and more in tune with the world around them. It’s a win-win, really. And that’s a future I’m excited to be a part of, a future where everyone feels like they belong and has the chance to reach their full potential.
There’s a lot of work to do, but I believe that society can rise to the challenge.
DECD: What about your heritage makes you feel proud?
Jenny:
Being of St. Lucian and Jamaican heritage means I’ve got this vibrant mix of cultures flowing through my veins. It’s the taste of juicy mangoes and sweet plantains, the rhythm of soca and zouk music pulsing through my soul, the warmth of the sunshine on my skin, and the sound of the waves crashing against the shore. It’s all a part of me, and it influences everything I do.
This vibrant mix has given me a deep appreciation for different perspectives, a passion for celebrating diversity, and a love of good music that’s hard to beat!
And then there’s North West London, my stomping ground. It’s where I grew up, it’s a melting pot of cultures, a place where you can find the best Caribbean food (those plantains call to me!), hear a dozen different languages spoken on the street, and always stumble upon something new and exciting. It’s got this energy, this vibrancy, this sense of community that just makes me feel alive.
But it’s more than just the place itself. It’s the memories, the connections, the sense of belonging. It’s where I learned to ride a bike, where I had my first heartbreak, it’s the backdrop to my life, and it’s shaped who I am today.
And let’s not forget Julien Alfred, who achieved the first Olympic Gold for St Lucia in 2024!. Her dedication, her talent, her determination… it’s truly awe-inspiring. And I’m proud to be part of a community that celebrates and supports our sporting heroes.
So, yeah, my St. Lucian and Jamaican roots, with the taste of mangoes, the sound of soca and zouk music, the feel of sunshine, and the inspiration of Julien Alfred… they’re a part of me, woven into the fabric of my being. They’re a source of pride, a source of strength, and a constant reminder of where I come from and where I’m going.
DECD: What do you do outside of work?
Jenny:
Oh, life outside of work! It’s all about recharging those batteries and indulging in the things that make my soul sing. Here’s a little peek into what gets me going:
- Art is my muse. You can often find me having a “date with myself” in an art gallery, losing myself in the brushstrokes, the colours, the stories whispered by each piece. It’s a wonderful way to connect with my creativity and find inspiration in the unexpected.
- Music moves me. There’s nothing quite like the energy of a live music, Ledisi was the last performer that I sa. Feeling the rhythm, losing myself in the melody, and connecting with others through the power of music… it’s pure magic.
- Food is a celebration. Sharing a delicious pescatarian meal with loved ones, savouring the flavours, and enjoying the company… breaking bread together is the purest way to enjoy someone’s company
- Family is everything. Spending time with my family, whether it’s a cosy night in or a spontaneous adventure, those moments are pure gold. And our “3 Gen Book Club” with my mum and daughter. Pure genius! We devour a new book every 6 weeks, and it’s reignited my love of reading for pleasure.
- Long walks clear my head. Stepping out into nature, breathing in the fresh air, and feeling the ground beneath my feet… it’s a wonderful way to reconnect with myself and the world around me.
- Friends are the spice of life. Catching up with my girlfriends, sharing stories, having a good giggle… it’s like therapy, but with cocktails! (And let’s be honest, sometimes a good cocktail is just what the doctor ordered.)
So, there you have it. A little glimpse into my world outside of work. It’s a mix of creativity, connection, and good old-fashioned fun. And it’s what keeps me feeling grounded, inspired, and ready to tackle whatever life throws my way.
DECD: What is your favourite movie, book, song, album or quote?
Jenny:
‘No one is you and that is your power’, this is a motto that I live by.
Interested in working with Jenny? Find out more about her professional coaching career here.
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